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Reviews

Heating and Cooling Experts Since 1991

Western Heating & Cooling in Portland

What Our Customers Are Saying

Our team of skilled Portland HVAC experts takes great pride in providing world-class customer service alongside top quality workmanship. Ensuring that our customers have long-lasting and reliable home comfort systems all year long is our highest priority. Find out more about what our customers think of our team today!

    "Friendly, professional, and thorough."
    We were so impressed with Western Heating & Cooling... After dealing with another company, and not being impressed with what they have done, or not done correctly, it was nice to be treated so well. They definitely have gained a new customer!
    - Barbara H.
    "Super helpful and knowledgeable!"
    The technician with Western Heating & Cooling inc was super helpful and knowledgeable! Will definitely recommend this company!
    - Laura M.
    "Professional, knowledgeable, and super convenient."
    Russ spent plenty of time helping me with my issue, was extremely professional, knowledgeable and helpful.
    - Lee
    "I'm glad to have them in my neighborhood!"
    These guys are great... Fast honest service who could want anything more! I'm glad to have them in my neighborhood!
    - Travis D.
    "This company is hands down the best!"
    Great customer service. Very happy we called this company.
    - Stephanie L.
    "I would use this company for my future furnace needs."
    They are fast, efficient, and professional. And I got a great saving using yelp coupon. I used yelp coupon for the first time on yelp apps, very easy to use and redeem!
    - Jim W.
    "Great customer service."
    I can't say enough great things about this company and their people. I would recommend them to everyone!
    - Traci N.
    "William did a great job."
    I also appreciated that they called in advance to confirm appointment and kept the time that we originally agreed upon.
    - Mark F.
    "Completely Satisfied"
    They were professional and very helpful in giving us the information to help in our decision to repair or replace our system.
    - Glenn C.
    "Fast service with very professional technician, Russ!"
    Was able to get a quick appointment during a heatwave for my heat pump.
    - Marta
    "Fast, professional service!!!"
    I will be buying from Western! Great honest advice with affordable prices. Awesome!!!
    - Kelly
    "Thorough, informative, professional and kind."
    Very happy with the service. Our house is cool!
    - Melina
    "Great service."
    Russ is very knowledgeable. Local family owned and operated.
    - Jack
    "Western Heating and Cooling has great customer service!"
    The service tech was on time, friendly, and very knowledgeable.
    - Emily
    "Great experience."
    Probably the most knowledgeable technician I have ever had out to service my furnace.
    - John
    "The price is always quality."
    They take time to explain what happened and how to prevent it from happening again. I solidly recommend them.
    - James
    "Went right to work and seemed to know what he was doing."
    Showed me where there might be problems and replaced 1 item / fixed another/ Furnace hasn't been serviced in a very long time.
    - Nancy
    "You can tell Russ he knows his business."
    Russ had me turn on my unit and within 1 second of it being on, he diagnosed the problem.
    - J P.
    "Most impressive"
    The tech who came out seemed quite knowledgeable about his trade and he was seemingly honest about life expectancy and options.
    - Lindsey Y.
    "Russ was friendly and knowledgeable."
    They were the only one who were able to come out promptly without charging emergency service fee!
    - Sun P.
    "Highly recommended!"
    He showed up about 20 minuets later and replaced the old part in about 15 minutes! Excellent service!
    - Craig J.
    "Very responsive and helpful."
    Very happy with our experience. Dealing with these people on the phone was a very easy and nice experience.
    - Joe B.
    "I was very happy with the work and the people."
    They really made you feel comfortable which is important since they have to be in the house for a few hours to do all the install.
    - Jaben C.
    "Russ the technician was awesome."
    Everyone there was very professional and courteous. It was a pleasure to do business with them.
    - C L.
    "Great customer service overall from the office and the technicians."
    Highly recommend them and will be using them for all of our heating and cooling needs!
    - Casey C.
    "Prompt and performed the necessary service."
    He was efficient, recommended some maintenance tips for future reference, and he did not try to oversell me on anything that was not needed.
    - Hailyn D.
    "I have the highest respect for Western and Russ."
    Russ arrived on time and went about his duties in a very courteous and professional manner.
    - Robert H.
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